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How rupiahtot Handles Your Personal Data

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby.

Account data collected at registrationPayment data: DANA, OVO, GoPayCookie and device data explainedYour right to access or delete dataHow to contact us about this policy
rupiahtot How rupiahtot Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your data, need to update your account details, or want to request deletion? These are the three ways to reach our team. We route privacy requests separately from general account queries so they get handled by the right people faster.

Live Chat Open the chat widget in the lobby and type 'privacy request' — our team picks up these messages and routes them to the data team directly.
Email Support Send your request to our support address with your registered email in the subject line. We confirm receipt and follow up with next steps.
Account Settings Some data corrections — like your registered mobile number linked to OVO or GoPay — can be updated straight from the account settings page without contacting support.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply SSL encryption across all account and payment pages, which means data moving between your device and our servers — including your DANA deposit confirmation or GoPay transaction reference — is encrypted in transit. Internally, access to personal data is restricted to the teams that genuinely need it to operate your account or investigate a support case.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby loads on different devices. You can manage cookie preferences from the settings page.

Data Retention

We keep your account data while your account is active. Once you close your account, personal data is deleted or anonymised within the period required by applicable law.

Payment Data Handling

DANA, OVO, and GoPay transaction references are stored only long enough to reconcile your deposit or withdrawal. We never share wallet identifiers with third parties for marketing.

Access Requests

You can request a full export of the personal data we hold on your account. Submit the request via live chat or email; we aim to respond within the timeframe required under applicable local law.

Common Questions About Your Privacy on rupiahtot

These are the questions we get most often about data and privacy. If yours isn't here, reach out via live chat and ask directly — privacy requests are handled by a dedicated team, not a general queue.

We collect your name, email address, and mobile number at registration. If you link DANA, OVO, or GoPay, we record the wallet reference tied to that transaction — not your full account credentials.

We do not sell your personal data. We share it only with payment processors — like the DANA or GoPay gateway — and technical partners who operate parts of the platform, under strict data agreements.

Send a data access request through live chat or email using your registered address. We confirm the request, verify your identity, and provide a data export within the period required by applicable law.

Yes. Submit a deletion request via live chat or email. We will remove or anonymise your personal data after confirming your identity, subject to any retention periods required under applicable local regulation.

Session cookies keep your login active. Analytics cookies help us understand device and browser behaviour so the lobby loads correctly. You can review and adjust cookie preferences in your account settings.

Transaction references from DANA, OVO, and GoPay are encrypted in transit using SSL and stored only for reconciliation purposes. We do not store wallet PINs or full payment credentials at any stage.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.